Within the third floor of the Palace, the Hotel is accessible by stairs or lift too.

Our staff speaks Italian, English, French, Spanish and Japanese.

The reception is open from 8:00am to 10:00pm. Simply notify us if your check in might be outside that time line so that we'll be ?ABLE? to welcome you.

Check in time is from 3:00pm while check out is by 11:00am. Arriving or departing guests will have access to the structure in all its public areas throughout the reception time and will be able to deposit their luggage.

A buffet breakfast is served in the Grand Canal lounge from 8:00 to 10:00am.

The entire Palace is Wi-fi guaranteed.

We accept debit and credit cards using Visa, Mastercard, Carta Sì circuits.

During the reception hours you can have a drink in the central salon, choosing a glass from our small yet very nice wine cellar, a craft beer or  a soft drink.

No pets are allowed.

The building is smoke-free.